New research carried out by Yougov on behalf of VoIP provider Inclarity shows that more than a third of UK workers have had their company telephone connection cut off due to failures caused by factors such as flooding, power cuts, roadworks and equipment faults since August last year.
The research, which came a year after severe flooding caused havoc for businesses in many parts of the UK, also showed that more than one in five of those questioned had gone without phone usage for up to 24 hour costing on average £14,431 per day.
A similar proportion of workers probed were not aware of any disaster recovery plans, which are vital to make sure that people are not affected by unforeseen disruption to their office telephone service.
For example, more than a quarter of people questioned (26%) were unable to take incoming work calls during telephone downtime and resorted to using their mobiles instead, and could thus incur typically higher mobile costs.
By replacing a traditional Private Branch Exchange (PBX) telephone system with a modern VoIP solution, so telephone calls are made over the internet rather than a conventional telephone network, businesses can divert all calls off-site should unforeseen disaster strike.
The research, which came a year after severe flooding caused havoc for businesses in many parts of the UK, also showed that more than one in five of those questioned had gone without phone usage for up to 24 hour costing on average £14,431 per day.
A similar proportion of workers probed were not aware of any disaster recovery plans, which are vital to make sure that people are not affected by unforeseen disruption to their office telephone service.
For example, more than a quarter of people questioned (26%) were unable to take incoming work calls during telephone downtime and resorted to using their mobiles instead, and could thus incur typically higher mobile costs.
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